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PC Management Server Management Network Management Network Management

 

Workstation Support

  • Free Workstation Anti Virus
  • Anti Virus Monitoring and Management
  • 24 x7 Service Desk Support
  • Application Support
  • Spyware and Adware Removal
  • MS Windows Patch Management
  • Smart Drive Monitoring
  • Drive Space Monitoring
  • Asset Monitoring and Reporting
  • Asset Management
  • Workstations Optimization
  • Unlimited Remote Support

Server and Network Support

  • Free File Server Anti Virus (AVG Pro)
  • Free Gateway/E-mail Server Anti Virus (AVG Pro)
  • Anti Virus Monitoring and Management
  • Server Availability Monitoring
  • Application Monitoring and Management
  • Event Log Monitoring
  • Microsoft Exchange Maintenance and Support
  • Microsoft SQL Maintenance and Support
  • Emergency After Hours Support
  • User Account Administration
  • File Permission Administration
  • SNMP Device Monitoring
  • Printer Monitoring and Support
  • ICMP Device Monitoring
  • Posix Device Monitoring
  • Free Quarterly External Vulnerability Scans
  • Service Discounts

 

  

 

Servers / Workstations / Network Devices / Printers / 24x7 Service Desk / 24x7x365 Monitoring and Support (10% Discount on all other additional services)

The Gold Solution - (2 Year Contract Required)

  • You get all the benefits of having a fully staffed IT department for a fraction of the cost compared to break fix IT providers or in-house staff.
  • We are at your service 24x7x365. You have just one number to call, no matter what the problem is.
  • Our services are proactive; we anticipate and correct many problems before they occur.
  • The average SMB reports up to 10 days of lost productivity per employee per year due to IT problems.
  • Over 80% of 1.2 million small and medium businesses are looking to or already outsourcing IT service management and IT security functions to a Managed Services Provider.

The Gold Solution Offering -

The Gold Solution offers a 24 x 7 x 365 management and monitoring solution for all your servers and workstations. Not only do you receive a full IT department that monitors and repairs all your servers, workstations, and network devices, but, you also get a full suite of FREE software that will allow your workstations, servers, and business to function efficiently and securely.

- Unlimited 24 x 7 x 365 Remote Support and Monitoring
- 24 x 7 Service Desk Support. Your users can now rest assured that they receive professional support by calling our Service Desk 800 number
- Free Workstation, Server, and E-mail Anti Virus from (Grisoft AVG Professional Suite); We manage your Anti Virus system and make sure Anti Virus definitions are up to date every 4 hours
- Free Anti-Spyware software from (Sunbelt CounterSpy); We ensure scans run daily in a low priority mode, so it doesn't interrupt users, and remove troublesome spyware
- Full Microsoft Windows and Patch Management for workstations and servers
- Smart Drive Monitoring to predict Hard Drive Failures
- Hard Drive Space Monitoring
- Server and Workstation Hardware and Software Asset Management
- Free Emergency After Hours Support
- Server Availability Monitoring
- Server Application Monitoring
- Server Application Support including support for MS Exchange and SQL
- Event ID Monitoring (30,000+ event ID monitoring and correlation support)
- User Account Administration. File Permission Administration
- SNMP Basic Monitoring
- SNMP Advanced Monitoring
- ICMP Device Monitoring
- Posix Device Monitoring

* You also receive discounted pricing on other Virtual IT Solution services..
 
   
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