- Unlimited 24 x 7 x 365 Remote Server Support and Monitoring
- Optional 24 x 7 Service Desk Support at a discounted rate. Your users can now rest assured that they receive professional support by calling our Service Desk 800 number
- Free Workstation and Server Anti Virus from (Grisoft AVG Professional Suite); We manage your Anti Virus system and make sure Anti Virus definitions are up to date every 4 hours
- Free Anti-Spyware software from (Sunbelt CounterSpy); We ensure scans run daily in a low priority mode, so it doesn't interrupt users, and remove troublesome spyware
- Full Microsoft Windows and Patch Management for workstations and servers
- Smart Drive Monitoring to predict Hard Drive Failures
- Hard Drive Space Monitoring
- Server and Workstation Hardware and Software Asset Management
- Server Availability Monitoring
- Server Application Monitoring
- Server Application Support including support for MS Exchange and SQL
- Event ID Monitoring (30,000+ event ID monitoring and correlation support)
- ICMP Device Monitoring
* You also receive discounted pricing on other Virtual IT Solution services....